Business Communication for Managers

By Payal Mehra
Publisher: Pearson India, 2012
ISBN: 9789332501201
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Business Communication for Managers is a student-friendly, practical and example-driven book that gives students a thorough knowledge of business communication, covering all the major communication topics included in MBA syllabi across the country. The book teaches students how to communicate effectively and efficiently with the help of a chapters on communication theories, numerous exhibits, anecdotes, extensive role plays, hundreds of end-of-chapter questions, etc. The lucid language and the easy-to-follow structure of the book make this an invaluable resource for the MBA student.
Cover
Brief Contents
Contents
Preface
About the Author
Chapter 1: Introduction to Business Communication
Chapter 2: Theories of Interpersonal and Organizational Communication
Chapter 3: Interpersonal Communication
Chapter 4: Analysing Transactions: The Units of Communication
Chapter 5: The Language of Persuasion
Chapter 6: Communicating in a Diverse Work Environment
Chapter 7: Crisis Communication Strategies
Chapter 8: Business Meetings and Negotiations
Chapter 9: Preparing and Delivering Presentations
Chapter 10: Introduction to Business Writing
Chapter 11: The Writing Strategy
Chapter 12: Business Letters, Memorandums, and E-Mails
Chapter 13: Planning, Composing, and Writing Reports
Chapter 14: Employment Communication
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5
Appendix 6
Appendix 7
Index
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