Total Quality of Management

By Tapan K. Bose
Publisher: Pearson India, 2010
ISBN: 9788131753910
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Unlike most other books on the subject, Total Quality of Management does not deal with total quality management simply as a tool for the improvement of quality and services, but emphasizes the importance of the total quality of management for a radical transformation of any organization, society or entity and the sustenance of growth despite ever-changing business or social environments. This book goes beyond the one-dimensional ‘quality-improvement’ perspective, and assumes a larger, all-encompassing role of educating the readers about ‘management quality’, the kind that will lay the foundation for running a business successfully, thus benefiting the society in the long run.
Total Quality of Management
Part I: Philosophies and Concepts
Part II: Macro Strategy for the Implementation of TQM
Part III: Tools, Techniques and Strategic Enablers
Part IV: Few Cases and Quotes
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