Total Quality of Management

Unlike most other books on the subject, Total Quality of Management does not deal with total quality management simply as a tool for the improvement of quality and services, but emphasizes the importance of the total quality of management for a radical transformation of any organization, society or entity and the sustenance of growth despite ever-changing business or social environments. This book goes beyond the one-dimensional ‘quality-improvement’ perspective, and assumes a larger, all-encompassing role of educating the readers about ‘management quality’, the kind that will lay the foundation for running a business successfully, thus benefiting the society in the long run.